Last updated: 06/02/2026
At Heritage Farmer, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from our website.
1. Information We Collect
When you use our website, we may collect the following information:
Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment-related details (processed securely via third-party gateways)
Non-Personal Information
- Browser type
- Device information
- IP address
- Pages visited and time spent on our website
This information helps us improve your experience and ensure smooth service.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates and support responses
- Improve our products, services, and website performance
- Send promotional offers or updates (only if you opt in)
- Prevent fraud and ensure secure transactions
3. Payment Security
All payments on Heritage Farmer are processed through secure and trusted third-party payment gateways.
We do not store your credit/debit card details, UPI information, or banking data on our servers.
4. Cookies & Tracking Technologies
We use cookies to:
- Enhance website functionality
- Remember user preferences
- Analyze website traffic and performance
You can disable cookies in your browser settings, but some website features may not function properly.
5. Sharing of Information
We do not sell, rent, or trade your personal data to third parties.
Your information may be shared only with:
- Delivery and logistics partners (to ship your order)
- Payment service providers (to process payments)
- Legal authorities if required by law
All partners are required to maintain strict data confidentiality.
6. Data Protection & Security
We implement industry-standard security measures to protect your data, including:
- SSL encryption
- Secure servers
- Restricted access to sensitive information
While we take all reasonable precautions, no online system is 100% secure.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion of your data
- Opt out of marketing communications
To exercise these rights, contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites (such as Amazon).
We are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.
9. Children’s Privacy
Heritage Farmer does not knowingly collect personal information from children under the age of 13. If such data is identified, it will be deleted immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Heritage Farmer
📧 Email: info@heritagefarmer.in
📞 Phone: +91 82403 19776
📍 Address: Salt lake BH 104 Block, Sector 1, Bidhannagar, Kolkata, WB, 700091, India.
